About Us | Hines Electrical & Security
About Us

Honest & reliable
licensed electrical
contractors

One of the best things about choosing HINES is that we are big enough to always have someone available 24 hours, 365 days of the year, we never close or go on holiday AND we are small enough that you can still talk to the owners when you need to.

We are totally committed to customer service and to growing our business so we really want to impress you and our staff are all valued employees, not sub-contractors paid set fees to do each job.

Ten years ago we looked at how we could be better than our competitors and at what our customers wanted from their tradesmen. Not surprising the biggest gripe people have with tradespeople is getting them to turn up when they say they will or even getting them to commit to a time frame. Secondly, people don’t like tradesmen leaving a mess and thirdly, they want the job done properly. This is why Hines Electrical put systems in place that allow us to offer, and deliver on, our 3-pronged performance guarantee. Over the years we have seen our competitors wake up and copy us. You only have to look in the yellow pages to see not just electrical companies but many other trades with a similar guarantee to us – even companies that have been around a lot longer than us are now following us.  We think this is great for the trade and the industry as a whole, and you know what they say: ‘imitation is the sincerest form of flattery’!

Our electrical
contractor’s service
guarantee

To ensure that you have no hesitation in hiring our Master Electricians,
we promise to...

Be on time

We will arrive at your premises at the agreed time. If for some reason we are delayed
we will phone you. If we don’t, the first hour is FREE.

To do it right

Our people are the best in their field and are highly qualified. We will do the job properly. In the unlikely event of a problem we will come back immediately and fix it FREE.

To clean up

We all carry vacuum cleaners in our vehicles. We promise to clean up and leave your place spotless. If we leave a mess the first hour is FREE.

OUR SERVICES INCLUDE

  • Electrical repairs
  • Alarm monitoring
  • Electrical maintenance
  • Heat pump installation
  • Electrical wiring
  • ventilation system installation
  • Alarm installation
  • Security lighting

If you have any questions for our licensed electrical contractors, or you’d like
a free quote, please complete the form here.

Over 80 years
experience
as electrical
contractors

You can rely on our electrical contractors for any electrical or security job, as we are all heavily experienced in the industry.

Our team of 12 staff members have a combined experience of over 80 years in the electrical industry, and with seven vans on the road, no job is too big or small for our team.

With seven registered electricians, two apprentices and three office staff, all staff members can offer you a professional, friendly and helpful service, no matter what you require.

ECANZ &
Master
Electrician
members

logosAs well as being a government licensed security company, we are members of ECANZ, The Master Electricians Association and Security Professionals Group.

Rest assured that you are dealing with professionals who endeavor to meet high standards with all electrical services, alarm installations, and heat pump or ventilation installations.

iTrade services

So that you can be sure of accurate billing, Hines Electrical uses iTrade services.

ITrade gives us the ability to send you detailed PDF audits plotting our technicians whereabouts on a map at the various stages of the job.

For more information, visit www.itrade.net

 
Hines Electrical & Security
On time, every time and we clean up –
guaranteed or the first hour is free!
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