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VoIP & Dual Path Monitoring

How will this affect your alarm?
Or do you just need more secure monitoring?

Traditionally, alarms have relied on old PSTN or analogue phone lines to send signals to monitoring stations or to make calls to mobile phones. They can’t do this using VoIP or internet-based phones, so we have to look into other options:


Monitoring via the internet

This requires an interface box to be installed between your alarm system and your router. Interface boxes need installing and a cable to be run to your router. If your router is not on a UPS, then a power cut or flick of a switch by an intruder, disables your monitoring. This method is also susceptible to interference by unknowing persons unplugging the alarm from the router.


Cellular Monitoring

This requires a conversion box which converts your alarm’s signals into cellular signals and transmits them via your chosen cellular provider’s network to your monitoring station. This method was traditionally used as a ’back up’ to PSTN monitoring. The conversion box is expensive and you must remember to top up your SIM card.


Radio Monitoring

A radio monitoring unit can be powered directly by your alarm system and therefore will keep working in the event of a power loss. Our radio box does not require SIM card top ups and it doesn’t rely on your router or any third party devices to operate – therefore offering the best, safest method for monitoring and it’s less expensive than cellular to supply and install!

We consider our radio monitoring to be suitable for high end, high risk situations as well as where traditional phone lines are unavailable. There is a one-off set-up fee of $295.00 and the unit is rent free for as long as your monitoring remains active with us.

Our radio unit can also be set up as a dual path back up to PTSN monitoring when requested and it can be set up to ARM / DISARM your alarm using our free monitoring App.